Thank you for shopping at OutdoorGlow. We want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible items within 30 days of the delivery date for a full refund or exchange.

**Return Eligibility:**
– Items must be unused and in their original packaging.
– Receipt or proof of purchase is required for all returns.
– Certain items, such as personalized or custom products, may not be eligible for return.

**How to Initiate a Return:**
1. Contact us at [email protected] or call 901-216-9204 to initiate a return.
2. Provide your order number and details about the item you wish to return.
3. Follow the instructions provided by our customer service team.

**Return Shipping:**
– Customers are responsible for return shipping costs unless the return is due to an error on our part.
– We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.

**Refunds:**
– Refunds will be processed to the original payment method within 7-10 business days after we receive the returned item.
– Shipping costs are non-refundable.

For any questions regarding our Returns Policy, please feel free to reach out to us. Thank you for choosing OutdoorGlow!